BOSTON, Mass. — CenterWell has implemented athenahealth’s athenaOne platform across its senior-focused primary care operations, a move aimed at reducing administrative complexity and improving how clinicians interact with patients across its network.
The cloud-based electronic health record and practice management system is now in use at roughly 350 CenterWell Senior Primary Care and Conviva Care Center locations in 15 states. The rollout supports more than 1,300 clinicians caring for over 500,000 patients, according to the companies.
athenaOne combines electronic health records, revenue cycle management, practice operations, and patient engagement tools within a single system. CenterWell said the platform is helping streamline clinical workflows, improve care coordination across different care settings, and support more timely, data-driven decision-making.
“CenterWell is deeply committed to providing high-quality, integrated, and personalized care for seniors,” said Reneé Buckingham, president of CenterWell Senior Primary Care. “Implementing athenaOne across our senior-focused primary care centers is helping CenterWell streamline clinical and operational workflows while improving how we deliver care, empowering our teams, and serving our patients.”
CenterWell is Humana’s healthcare services business and the largest provider of senior-focused primary care in the U.S. The company said the technology upgrade supports its shift toward value-based care models that emphasize coordination, prevention, and long-term outcomes.
“Our senior population is growing and evolving — with unique and increasingly complex needs that demand a healthcare system built to meet and exceed expectations,” said Bob Segert, chairman and chief executive officer of athenahealth. “To support this, care delivery must be real-time, connected, and adaptive. By partnering with CenterWell and deploying our scalable, AI-native EHR across every CenterWell and Conviva primary care location, we’re streamlining workflows and empowering clinicians to deliver simpler, more personalized care.”
athenahealth said the implementation reflects broader demand among large healthcare organizations for integrated, cloud-based systems that reduce administrative burden while supporting coordinated, patient-centered care.
