CHICAGO– Oneview Healthcare announced the launch of a system-wide expansion of Oneview’s Care Experience Platform (CXP) with BJC HealthCare in St. Louis. The expansion will bring the Oneview platform to approximately 2,300 beds across BJC hospitals. To best serve BJC, Oneview is opening a new office in St. Louis and adding additional team members locally.
BJC and Oneview have worked together since 2016. Late last year, Oneview and BJC conducted a series of collaborative workshops with key stakeholders to assess the impact of the pandemic on inpatient care and to determine how bedside technology could support care model innovation. The outcome of these workshops was a new system-wide digital strategy for inpatient care. Under this strategy, BJC will be migrating to Oneview’s Azure-based CXP Cloud Enterprise platform and upgrading in-room hardware to Oneview’s latest Android devices, as well as deploying Oneview’s new Patient Communication Application. When implementation is complete, BJC will be Oneview’s largest customer globally.
The BJC Patient Engagement System connects patients, families and care teams with personalized services, health education, and information during hospital stays. The system provides significant advantages in streamlining clinical workflows, which will help the entire nursing and support team be more responsive to the needs of each patient. Additionally, the bedside platform brings services directly to both pediatric and adult patients including the ability to order a meal, enjoy entertainment such as games, TV, and movies, relax and meditate through calming content apps or send a request to virtually any department without having to press the nurse call button – all in a way the meets the expectation of the patients and families who are cared for in the hospital. With the platform’s new camera integration, it enables virtual consultations including visitation and interpretation services across the enterprise.
“The pandemic has raised the importance of bedside technology for enabling self-service, keeping patients, families and clinicians connected, and supporting hybrid care models,” commented James Fitter, Oneview CEO. “We are honored to work with a world-class health system to deliver our patient experience platform and bedside technology across its hospitals.” (IANS)
