LOUISVILLE, Ky.– Humana Inc. (NYSE: HUM), one of the nation’s leading health and well-being companies, has announced that its Kentucky HMO plan has received the highest possible quality rating for the 2023 plan year from the Centers for Medicare and Medicaid Services (CMS).
The Humana Health Plan of Ohio, Inc., an HMO plan offered in Boone, Campbell, Grant, Kenton and Pendleton counties in Kentucky, is one of three of Humana’s Medicare Advantage plans in the nation that received a 5-star rating, reflecting Humana’s commitment to high-quality care, patient-centered clinical outcomes and reliable customer service.
“We’re proud to receive this prestigious achievement for the second year in a row,” said Kathie Mancini, Medicare East Central Region President for Humana. “This rating reflects our strong collaboration with local health providers to help our members get the care they need and deliver the best health outcomes for our members. It recognizes our dedication to the well-being and health of Humana Medicare Advantage members and the Northern Kentucky communities we serve.”
Humana Medicare Advantage member Pat Dillon of Erlanger, Kentucky, said the 5-star rating is well-deserved.
“Responsiveness is the word I would use to sum up Humana,” Dillon said. “When something happens, you can depend on them to follow through. They will contact you regarding any benefit you might be eligible for so that you don’t have to sit and page through material trying to find something that you’re entitled to. They reach out to let you know something is offered, as opposed to you trying to find it on your own.”
Bill Banks, Vice President of Managed Care for St. Elizabeth Healthcare in northern Kentucky, said the health system is proud to work with Humana to provide high quality care. “We’re thrilled that this plan has received the highest possible quality rating as we focus on value-based care and patient-centered programs for area residents.”
