SOMERVILLE, Mass.– Podimetrics, a company focused on innovative solutions for complex diabetes care, has appointed Vin Varma as its new Chief Experience Officer. Varma brings a broad background in healthcare and customer experience, with a proven track record of leading operations and improving service delivery across industries.
In his new role, Varma will lead Podimetrics’ patient experience initiatives, as well as its clinical services and overall operations. His appointment comes as the company looks to scale its impact and continue driving improved outcomes for patients living with complex diabetes.
“We are excited about the experience and passion that Vin brings to our team,” said Dr. Jon Bloom, CEO of Podimetrics. “His background in both healthcare and financial services brings a unique perspective that will be vital as we grow, while staying focused on patient-centered care.”
Varma previously served as Chief Experience Officer at Oak Street Health, where he oversaw patient experience and service operations. He has also held senior roles at UnitedHealthcare, American Express, and Bank of America, with expertise in omnichannel service, product strategy, and customer experience.
“I am honored to join Podimetrics in advancing our mission to empower individuals living with complex diabetes to live healthier, more fulfilling lives,” said Varma. “The need for innovative, patient-centered solutions in this space is urgent, and I look forward to helping the team expand our reach, improve outcomes, and continue saving both limbs and lives.”
A graduate of Ohio State University’s MBA program, Varma is also a Design Thinking practitioner and startup advisor. He regularly mentors young leaders and entrepreneurs, particularly in rural areas of India, and has been a guest lecturer at Rutgers Business School.
Varma’s appointment underscores Podimetrics’ continued commitment to innovation in diabetes care and enhancing the patient journey at every touchpoint.
