New York — Improzo has announced the appointment of Jane Urban as Chief Data & Analytics Officer (CDAO), effective June 2, 2025. Urban will report directly to Chief Technology Officer Abhishek Trigunait and join the company’s Executive Team, signaling Improzo’s deepening commitment to data-driven transformation in the commercial life sciences sector.
In her new role, Urban will lead Improzo’s global data and analytics strategy, with a focus on next-generation technologies, including generative AI, advanced analytics, and omnichannel engagement. Her mandate includes harnessing data to deliver actionable insights, enhance decision-making, and accelerate innovation across the company’s solutions.
Urban brings extensive experience in biopharma, digital transformation, and analytics. Prior to joining Improzo, she served as Vice President of Customer Engagement Operations at Otsuka Pharmaceutical Companies (U.S.), where she spearheaded initiatives integrating data science, commercial operations, and digital strategy to improve patient and provider experiences. She previously held senior roles at Takeda Pharmaceuticals, including Vice President and Head of Data, Digital, and Technology for Global Medical and Commercial, where she played a pivotal role in shaping global digital engagement and data strategies.
“Jane’s appointment marks a significant milestone in Improzo’s evolution,” said Inderpreet Kambo, CEO of Improzo. “Her leadership in data and analytics, along with her track record of driving large-scale transformation, will be key as we become a more agile, AI-enabled organization. Jane’s insights and vision will help unlock new opportunities and deliver even greater value for our customers and the communities we serve.”
Urban is widely recognized as a thought leader in the data space. She has been named to CDO Magazine’s “Top 40 Under 40” Data Leaders list for two consecutive years, honored as a “Global Data Power Woman” in 2024, and acknowledged as a healthcare trailblazer by Reuters. She also serves on CDO Magazine’s global board.
Her academic credentials include a bachelor’s degree in engineering from Brown University and an MBA from Northwestern University’s Kellogg School of Management. She is known for her strong leadership and passion for using technology to create measurable impact.
Improzo’s appointment of Urban also reflects the company’s broader commitment to diversity and inclusion in senior leadership. The move reinforces its mission to foster a culture where diverse voices fuel innovation and drive business success.
