HENDERSON, Nev.– Paysign, Inc. (NASDAQ: PAYS), a provider of patient affordability programs, donor compensation solutions, engagement platforms and integrated payment processing for the life sciences industry, today announced the opening of a 30,000 square foot patient service support center in Henderson, Nevada. The new facility increases Paysign’s support capacity fourfold and strengthens the company’s growing patient affordability business.
The expansion underscores Paysign’s strategy to scale operations as pharmaceutical manufacturers increasingly seek effective patient affordability solutions. Demand has been fueled by Paysign’s proprietary Dynamic Business Rules technology, which optimizes copay assistance program performance and helps remove financial barriers to treatment. The solution mitigates the impact of copay maximizer programs that redirect assistance away from patients, generating significant savings for both patients and drugmakers.
The new center will allow Paysign not only to expand traditional support services but also to address common challenges pharmaceutical companies face in administering large-scale copay assistance programs. Paysign will now provide dedicated, full-time support specialists for individual clients and programs, offering tailored patient, physician, and pharmacy assistance designed to meet each program’s unique needs.
“The remarkable growth we are experiencing is a direct reflection of our unwavering commitment to supporting patients and partners,” said Mark Newcomer, President and CEO of Paysign. “Our mission has always been to remove financial obstacles for patients seeking care. The launch of our expanded support center is a testament to our forward-thinking approach and dedication to innovation, ensuring we deliver not only on today’s needs, but on the promises of tomorrow.”
Paysign reported that its patient affordability business has become a primary driver of growth, with revenues increasing 190 percent year-over-year in the second quarter of 2025. The new support center represents a major milestone in the company’s ability to manage rising demand while maintaining high service standards.
