eClinicalWorks and Sunoh.ai Boost Efficiency and Patient Engagement at First Care Medical Clinic

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WESTBOROUGH, Mass. — eClinicalWorks, the largest ambulatory cloud EHR company, announced that First Care Family Medicine, a 15-provider practice serving patients across North Carolina and South Carolina, is using Sunoh.ai — the EHR-agnostic, AI-powered medical scribe — to enhance clinical documentation and improve provider efficiency. Fully integrated with the eClinicalWorks EHR, Sunoh.ai automatically inserts clinical notes into the appropriate sections of patient progress notes, reducing administrative burden and improving documentation quality.

“More than 60% of the providers at our practice are currently leveraging Sunoh.ai, and we’re encouraging all our other providers to utilize it as well,” said Mary-Kate Regnery, clinical director at First Care Medical Clinic. “Sunoh.ai empowers our providers by allowing them to complete progress notes in a timely manner and engage deeply with patients, especially on days when we’re fully booked. Having the AI scribe capture all the History of Present Illness details is extremely helpful. Also, the time savings achieved on documentation have a huge impact on our operational efficiency. It allows better patient care and comprehensive documentation.”

“Sunoh.ai helps improve face-to-face interaction with patients,” added Obi Okwara, president at First Care Medical Clinic. “High-quality notes also strengthen communication between patients and providers. We can make more internal referrals for patients needing additional care services. It helps our providers see more patients in a day, and detailed documentation also supports compliance and risk mitigation.”

Dr. Benedict Okwara, medical director and chief executive officer of First Care Medical Clinic, noted that Sunoh.ai has become a transformative tool for the practice, improving both efficiency and care delivery.

“It is our goal to assist providers nationwide by offering them AI-integrated solutions like Sunoh.ai,” said Girish Navani, CEO and co-founder of eClinicalWorks. “It helps providers not just streamline documentation workflows but also improve practice efficiency and patient satisfaction. We’re thrilled to be at the forefront of this AI revolution, and our mission is to democratize AI in healthcare.”

Sunoh.ai, the first EHR-agnostic AI medical scribe, is trusted by more than 80,000 providers across the country, marking a major step forward in the use of artificial intelligence to improve patient care and clinical efficiency.