WALTHAM, Mass. — Wolters Kluwer Health announced that its UpToDate® Patient-Driven Care Management and Patient Education solutions have been ranked #1 in the 2026 Best in KLAS – Software and Services report. The annual report from KLAS Research reflects direct feedback from healthcare providers and recognizes top-performing vendors across the healthcare technology sector.
This marks the second consecutive year that UpToDate Patient Education has led its category, and the third time the Patient-Driven Care Management solution has earned the top ranking since 2023.
Part of Wolters Kluwer’s broader suite of clinical decision support resources, the UpToDate Patient Engagement solutions provide trusted, evidence-based content created by medical experts. These tools are designed to help patients better understand and participate in their care. By aligning patient-facing materials with UpToDate’s clinician tools, the company ensures consistency in education and decision support across the care continuum. Health systems using UpToDate Enterprise can also integrate these patient education resources directly into their EHR platforms.
“Patients are a vital part of the healthcare team and UpToDate patient education and engagement solutions help them leverage our evidence-based content to support their care with the assurance that patient content is aligned with UpToDate clinical decision resources for providers,” said Yaw Fellin, Senior Vice President and General Manager, Clinical Decision Support and Provider Solutions, Wolters Kluwer Health. “We are honored to receive the Best in KLAS recognition as a reflection of the voice of our customers.”
KLAS Research independently gathers insights from thousands of healthcare professionals, evaluating products based on culture, loyalty, operations, product features, relationships, and overall value. Customers highlighted the flexibility, evolving features, and impact of the UpToDate solutions.
One executive at a healthcare organization noted improvements in informed consent and patient confidence, stating: “We have consistently seen high levels of patient satisfaction with the videos. We see improvements in the transfer of knowledge, so the feeling of being empowered has increased. We see more questions, and the questions that the patients normally ask their provider are better as well… This solution does a really good job with the videos of giving them the basic science so that they can understand and truly have an informed consent process. That is really where this solution shines. Wolters Kluwer has actually been able to demonstrate their impact over time.”
Another healthcare leader emphasized how the system improves patient understanding: “The system has been a great piece to share with patients so that they can absorb information at their own time… It has helped with people just feeling more confident about what they are heading into, as opposed to the doctor just saying something. The patient may not catch it all, and then they may be wavering in an unknown space, and that would make anyone who may be going through changes in their health uneasy.”
Wolters Kluwer continues to invest in tools that empower both clinicians and patients, reinforcing the company’s commitment to advancing evidence-based, collaborative care. (Source: IANS)
