SANTA MONICA, Calif.– GoodRx (Nasdaq: GDRX), a leading consumer-focused digital healthcare platform, today announced the launch of Provider Mode, a new experience that is built specifically for healthcare providers (HCPs) to help them find affordable solutions for the medications they prescribe. Built by GoodRx’s own team of medical professionals along with external healthcare provider focus groups, Provider Mode offers customized tools designed to help HCPs and office staff support patients throughout their healthcare journey.
Provider Mode was created to help the thousands of providers already using GoodRx ease the administrative burden they face. Since June 2021, over 850,000 prescribers have used GoodRx to look up medication prices, prescription discounts, and trusted health information on behalf of their patients. In addition, the broader GoodRx for Providers offering has seen an almost 90% opt-in rate since it started rolling out last December, putting it on the path to becoming one of the largest provider platforms in the U.S.
With a net promoter score (NPS) of 90 among healthcare providers, GoodRx has already established the value it can provide to the HCP community, and is now further reimagining the ways patients and healthcare providers can interact with the healthcare system on the GoodRx platform.
“For more than a decade, both consumers and providers have used GoodRx to find information and savings for their medications, but what we’ve learned is that they use GoodRx in different ways,” said Doug Hirsch, co-CEO and co-founder of GoodRx. “Our new Provider Mode experience makes finding patient savings faster and easier for healthcare professionals, which helps them achieve better patient outcomes.”
Provider Mode offers a prescription savings flow designed with the provider in mind, offering a faster, more customized experience that allows providers and office staff to find the information and tools they need in the moment. Providers are already short on bandwidth; the American Medical Association estimates that they spend 15 hours a week trying to provide access to medications to their patients. Having quick access to timesaving prescription savings tools allows HCPs to spend less time on administrative tasks and more time focusing on patient care.
