EGG HARBOR TOWNSHIP, N.J.— Sodexo has signed an agreement with AtlantiCare, the largest healthcare system in southeastern New Jersey, to deliver a suite of integrated services aimed at improving patient and staff satisfaction, the companies announced Thursday.
Beginning June 21, Sodexo will manage a range of on-site operational services across the AtlantiCare health system. The contract includes clinical nutrition, environmental services, facilities and healthcare technology management, as well as a centralized call center to coordinate service requests and hotel-style patient meal ordering.
“Sodexo is proud to bring our industry-best food and facilities services to AtlantiCare and partner with their onsite team to achieve our shared vision of building healthy communities through individualized patient care,” said Molly Matthews, CEO of Sodexo Healthcare U.S. “We plan to leverage our extensive — and proven — expertise to help further transform AtlantiCare’s patient experience along crucial touchpoints.”
As part of the agreement, Sodexo will launch an eat>® retail dining concept and open two micromarkets for patients, staff and visitors. The company will also implement Protecta®, its proprietary infection prevention program, and its Site Management System to streamline operations.
The partnership is intended to support AtlantiCare’s focus on care delivery that prioritizes both patients and employees, said Michael Charlton, president and CEO of AtlantiCare.
“Our partnership with Sodexo helps us create an environment where comfort, dignity and healing are built into every part of the experience,” Charlton said. “When our facilities are designed with both patients and team members in mind, we strengthen our ability to provide safe, consistent and compassionate care.”
Sodexo, a global leader in food and facilities management services, serves clients in more than 50 countries.
