CLEVELAND– PartsSource, a leading healthcare technology management platform, has announced the launch of Asset Uptime, a transformative solution designed to streamline clinical asset maintenance and increase equipment availability across large, multi-site health systems. The new platform introduces the healthcare industry’s first multi-vendor, multi-modality Asset Health Record, co-developed with five major health systems including MultiCare Health System.
Asset Uptime aims to solve one of healthcare’s most pressing operational challenges: managing critical equipment across dozens of sites and vendors in a fragmented digital environment. The solution brings together real-time telemetry, device diagnostics, and automated service workflows to provide clinical engineering and supply chain teams with a centralized, actionable view of asset health and performance.
“Asset Uptime is a turning point in how health systems manage mission-critical equipment,” said Dr. Philip Settimi, President and CEO of PartsSource. “It builds on our success with PartsSource PRO® by delivering the enterprise-level visibility, automation, and intelligence needed to improve clinical uptime and reduce operational strain.”
Developed in Partnership with Health Systems
The Asset Uptime platform was co-developed with input from five healthcare systems representing 87 hospitals. The initiative responds to growing concerns around equipment downtime and inefficiencies in asset management. Many hospitals today operate as many as 30 disconnected systems for maintenance and diagnostics, contributing to an average equipment downtime rate that can be 20% to 40% higher due to inconsistent and siloed workflows.
Downtime also comes at a steep financial cost—estimated between $20 million and $50 million annually per health system. Asset Uptime addresses this by automating parts and service coordination, improving labor efficiency, and ultimately expanding clinical capacity and patient throughput.
Technology That Delivers Proactive Readiness
Key features of the Asset Uptime platform include:
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Real-time asset monitoring through integrated device telemetry
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AI-enabled diagnostics and automated service response workflows
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A centralized Asset Health Record, aggregating data across all vendors, devices, and care sites
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Seamless integration with existing computerized maintenance management systems (CMMS) and the broader PartsSource supply ecosystem
Don Davenport, Clinical Engineering Manager at MultiCare Health System, said the solution shifts operations from “reactive repairs to proactive readiness.” He added, “With a unified view of our assets, we can better allocate resources, reduce downtime, and support clinicians more effectively.”
Building on Proven Innovation
Asset Uptime builds on the success of PartsSource PRO Service, launched in 2023 to help hospitals consolidate fragmented service agreements and improve vendor performance. Today, PartsSource oversees more than 132,000 healthcare assets, offering scalable, evidence-based service management solutions.
John Knapp, Vice President of Clinical Engineering at LifeBridge Health, credited PartsSource PRO with transforming their equipment service model. “They helped us safely bring previously unmanaged assets under contract while improving service transparency and reducing costs,” he said.
With Asset Uptime, PartsSource is reinforcing its leadership in healthcare operations, offering a next-generation platform to improve clinical performance, financial efficiency, and patient outcomes—all while empowering health systems to do more with fewer resources.
