CHARLESTOWN, Mass. — Hallmark Health Care Solutions announced the launch of Resource Intelligence, a new data-driven capability designed to help health systems improve the speed and quality of contingent labor sourcing decisions while reducing administrative burden.
The new offering provides clinical and workforce leaders with performance-based insights drawn from real-world experiences within the Hallmark platform, addressing longstanding challenges associated with traditional sourcing methods that rely heavily on résumés, credentials, and manual processes.
Resource Intelligence enhances standard candidate profiles with aggregated performance evaluations and engagement history, enabling decision-makers to quickly identify proven performers and make more confident sourcing decisions. The capability supports all categories of contingent labor, including agency-sourced clinicians and employees within internal resource pools.
“As labor remains the largest expense in healthcare, totaling more than $900 billion annually, the need for smarter, more efficient workforce solutions has never been more urgent,” said Bharat Sundaram, Chief Executive Officer of Hallmark. “Clinical leaders routinely spend more than half their time sourcing candidates to fill open shifts. Hallmark is uniquely positioned to deliver the data and technology required to simplify that process, reduce costs, and improve workforce outcomes.”
According to the company, Resource Intelligence is intended to accelerate time to fill while improving candidate quality by replacing subjective assessments with data informed by actual clinical performance. Hallmark said the approach allows health systems to reduce manual effort and administrative friction while maintaining a focus on care quality.
Early customer feedback has highlighted the value of combining workforce analytics with frontline clinical insight, said Annalee Starks, BSN, RN, of Franciscan Missionaries of Our Lady Health System.
“Flex Choice, as always, is extremely pleased with the recent advancements in the Hallmark technology,” Starks said. “Analytics at our fingertips are needed in our industry, but when we can add that human touch of feedback, that is where we become INCREDIBLE. This data and information will help our program continue to exceed our goals. Thank you, Hallmark, for listening to your clients and producing a great product.”
